Returns and Refunds

If you're unhappy with your purchase or would like to return your items to receive refund, please send your item(s) back and email here following Return Policy:

  • Items must be sent back within 30 days of the delivery date.
  • Items must be unworn, unwashed, and have original tags attached.
  • Items must be free of stains, makeup, deodorant, or wear.
  • Bodysuits, swimwear, and undergarments are non-returnable.
  • Returns are processed within 5-7 business days after your item(s) are received.
  • Swimfy does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
  • Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue refund. Please email here for assistance.)

Damaged Items

Should you receive a damaged item, please take a photo of the item which clearly displays the damage and email the photo to here along with a description of the damaged item and your Order Number. Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.

Defective, Incorrect, or Missing Items

Upon receiving your order, please thoroughly check the delivered items. Should you receive an item that is defective, incorrect, or you believe that you're missing an item: please email here within 2 days of delivery. Include a photo and description of the issue along with your Order Number to ensure a speedy resolution.

Returns 

  • Please allow up to 5 working days for us to assess your return & process your refund or exchange from the time we receive them
  • Returns are processed within 5-7 business days after your item(s) are received.

Refunds

  • Refunds may take up 10 business days to be credited back into your original mode of purchase.
  • Refunds are processed as soon the product is returned and typically hit your bank account within 3-10 business days after bank processing. Refunded to the original form of payment for the amount of the product ONLY. The shipping charges will not be refunded.

 

 

Size Chart
Swim Trunks Size
US/CA XS(26"-28") S(28"-30") M(30"-34") L(34"-36") XL(36"-38") XXL(38"-42")